Effective Date: July 17, 2026
Texas Heritage Insurance Agency (“Texas Heritage Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an online form, communicate with our agency, request an insurance quote, or receive services from us.
This website Privacy Policy supplements any separate privacy notices that may be provided to insurance applicants, policyholders, or customers as required by applicable insurance and financial-privacy laws.
The information we collect depends on how you interact with us. It may include:
Please do not submit Social Security numbers, payment-card information, medical information, driver’s-license images, or other highly sensitive information through a general website contact form unless the form specifically requests it and provides an appropriate secure method.
We may collect information:
We may use information to:
Submitting a website form does not bind insurance coverage, change an existing policy, or guarantee that insurance will be issued.
We may disclose information when reasonably necessary to conduct insurance-related business, including to:
We do not sell personal information collected through our website.
Information may also be disclosed as otherwise permitted or required by applicable law.
Mobile telephone numbers, SMS opt-in information, and text-message consent collected by Texas Heritage Insurance will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose limited mobile information to communications vendors and service providers solely as necessary to operate our messaging program, deliver requested messages, maintain records, prevent fraud, or comply with law. Those providers are not authorized to use that information for their own marketing.
Consent to receive text messages is not a condition of purchasing insurance or receiving services from Texas Heritage Insurance.
Message frequency may vary based on your relationship and requests. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance.
We may send emails concerning inquiries, quotes, policy servicing, renewals, claims, appointments, agency updates, or other requested services.
As of 07.17.26: If you are newly insured with us, you will automatically be enrolled in our monthly newsletters. These occur once a month and include important updates, account setup instructions, and helpful insurance tips.
Marketing emails will include an available method to unsubscribe. Unsubscribing from marketing emails will not prevent us from sending communications that are necessary to respond to a request or service an existing business relationship.
Our website may use cookies and similar technologies to:
These technologies may collect device, browser, and browsing information. You may be able to restrict cookies through your browser settings. Disabling cookies may affect certain website functions.
Important: Keep this paragraph only if Texas Heritage actually uses analytics, advertising pixels, or cookie technology. Do not claim to use tools that are not installed.
Our website may link to insurance carriers, client portals, payment systems, social-media platforms, or other third-party websites. Those services operate independently and may maintain their own privacy practices.
Texas Heritage Insurance is not responsible for the privacy, security, availability, or content of third-party websites. Review the applicable third party’s policies before providing information through its website or service.
We use reasonable administrative, technical, and physical measures designed to protect information under our control. Access to personal information is limited according to legitimate business needs.
No website, email system, text-message system, or electronic-storage method can be guaranteed to be completely secure. For that reason, do not use ordinary email, text messaging, or a general contact form to transmit highly sensitive information unless specifically directed to an approved secure method.
Federal guidance requires covered financial institutions to maintain safeguards appropriate to their operations and the sensitivity of customer information.
We may retain information for as long as reasonably necessary to:
Retention periods vary according to the type of information and the reason it was collected.
Our website is intended for adults seeking insurance information or services. We do not knowingly use the website to solicit personal information directly from children under 13.
A parent or legal guardian who believes a child has submitted personal information through the website may contact us using the information below.
You may:
Certain policy, transaction, claims, legal, or service-related communications may still be necessary even after you opt out of promotional messages.
We may revise this Privacy Policy when our practices, services, technologies, or legal obligations change. The revised policy will be posted on this page with an updated Effective Date.
If you have questions about this Privacy Policy or our privacy practices, please contact us.
TEXAS HERITAGE INSURANCE AGENCY
Phone: (281) 351-4701
Email: info@txheritageins.com
Website: https://www.txheritageins.com
Mailing Address: 16910 Farm to Market 2920 Suite C, Tomball, TX 77377
